At VA Connecticut Healthcare System, we have established a number of procedures to assist you in getting an appointment without a long delay. Our goals are simple —

• you should be able to see your primary care provider within one to two business days
• you should have faster access to speciality care

If you have received a postcard stating that you need to make an appointment, please call the Medical Center at 203-937-4767 or 203-937-3874.

Changing Your Appointment

For a listing of your current appointments, please call the Medical Center at 203-937-4767 or 203-937-3874 at West Haven or 860-666-6951 at Newington.

If you cannot keep an existing appointment, please contact us as soon as you are aware you cannot make your appointment. This will allow us to reschedule you sooner as well as schedule one of your fellow veterans for the original appointment date and time. Call 203-937-4767 or 203-937-3874 to reschedule.

Who to Call

To make an appointment with a particular clinic or service, call the listed phone number provided below —

West Haven Campus:

Appointment Scheduling or Primary Care Direct dial numbers 203-937-4767, 203-937-3874, 203-937-4972 or 203-937-4918.

Mental Health Service:  203-932-5711 x2569, x2570, x2571, or x2571
Substance Abuse:  203-932-5711 x3887 or x4022

Newington Campus:

Primary Care Telephone Assistance Program:  860-667-6838
Mental Health:  860-667-6763
Substance Abuse:  860-667-6747