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VA » Health Care » VA Connecticut Healthcare System

VA Connecticut Healthcare System

Alert

Patients should call 866-808-7921 before visiting or sign-in to My HealtheVet to send a secure message. All community clinics are closed to in-person visits. Call the clinic or the Call Center for instructions. More Details

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About Us Long Term Care

COVID-19 Update (April 1)

Complete and return the following for copies of your medical records. VA Form 10-5345a for first party requests or VA Form 10-5345 for third party requests. Completed request/authorization forms can be sent to Release of Information: Fax to 860-667-6716 (Newington) or 203-937-3461 (West Haven); via My HealtheVet secure messaging; or mailed to ROI at 555 Willard Avenue, Newington, CT 06111 or ROI 950 Campbell Avenue, West Haven, CT 06516
All community based clinics (Danbury, New London, Stamford, Waterbury, Willimantic and Winsted) will cease in-person visits effective close of business March 27. Patients not contacted by clinic staff prior to your scheduled visit should call the clinic or Call Center at 866-808-7921for instructions.
Visitation to the inpatient units is suspended until further notice.
If you are picking up a discharged patient, please ask for assistance at the main lobby check-in desk.
No one under 18-years-old will be permitted at the community clinics, Newington campus, West Haven campus or Errera Center.
Pharmacy window service is for emergency medication only. All other medication will be mailed out. Emergency medication includes those ordered for post-surgical procedures, by the Emergency Room or discharge medication. Refill by phone (888-440-6580 or 203-937-4960); Online at myhealth.va.gov;or mail in the refill form included with your last prescription
Valet parking at the West Haven campus is suspended. Parking attendants will be available to direct vehicles.
The Disabled American Veterans (DAV) transportation network has suspended services until further notice.
All volunteer assignments and activities are suspended until further notice.
Patients should be on campus only for appointments. Others will be allowed on campus only for official business.
The following shuttles are suspended until further notice: 10:30am West Haven-to-Newington & 11:30am Newington-to-West Haven